Market Service Manager

Company: UniFirst
Location: Stratford
Posted on: February 1, 2026

Job Description:

UniFirst Corporation, a leading provider in workplace uniforms and protective workwear in North America and Europe, is seeking a dynamic and strategic Market Service Manager to join our team. This role is crucial for building and leading a team focused on maximizing market share and developing our business in key markets through outstanding customer service and innovative sales strategies. Develop, align, and execute sales strategies tailored to increase the customer base in the uniform rental and facility services market. Lead and mentor a team of sales and service professionals, ensuring that each team member is adequately trained and motivated. Monitor market and competitor activity within the uniform rental and facility sectors to forecast trends and inform team strategy. Maintain strong relationships with existing clients, ensuring that all customer service issues are resolved promptly and efficiently. Collaborate with other departments to enhance service delivery and create integrated strategies that drive client satisfaction and business growth. Prepare detailed reports on market analysis, sales outcomes, and strategic plans for review with senior management. Ensure compliance with all industry-related safety and workplace regulations. Strong leadership and people management skills Proven ability to develop and implement successful sales strategies Excellent communication and interpersonal skills Knowledge of the uniform rental and facility services industry Ability to work well under pressure and meet sales targets Proficient in CRM software and Microsoft Office applications Strong analytical and problem-solving abilities Medical Insurance Life Insurance 401k Certification in Sales Management or Customer Relationship Management preferred

Keywords: UniFirst, Bristol , Market Service Manager, Sales , Stratford, Connecticut