Patient Service Coordinator - Medical Weight Loss
Company: Hartford HealthCare
Location: Bristol
Posted on: November 20, 2023
Job Description:
Description Job Schedule: Full Time Standard Hours: 40 Job
Shift: Shift 1 Shift Details: Monday - Friday Work where every
moment matters.Every day, almost 30,000 Hartford HealthCare
employees come to work with one thing in common: Pride in what we
do, knowing every moment matters here. We invite you to become part
of Connecticut's most comprehensive healthcare network. Hartford
HealthCare Medical Group is one of the largest medical practices in
New England with multiple locations throughout Connecticut and
Rhode Island. We consist of a team of professionals ranging from
Medical Assistants to Physician Assistants and everything in
between. Our physician led medical group enjoys an excellent
reputation with patients and the medical community, offering
primary care, urgent care and more than 30 different
specialties.Job DescriptionResponsible for providing outstanding
and professional customer service to ensure efficiency and promote
a positive patient experience.
Warmly greets and registers arriving
patients. Answers incoming calls promptly and professionally,
evaluates priority, and directs calls appropriately according to
urgency and subject matter. Schedules new patient appointments
accurately, and informs patients of essential preparation
requirements prior to visit. Reviews daily Televox report of
appointment confirmations to ensure accurate schedule and
appropriate communications with patients. Collects co-payments and
office charges as needed and explains office payment billing
policies to patients. Ensures patients have a comfortable and
inviting environment by maintaining a clean waiting room, actively
removing trash and keeping magazines current at the start of each
session and throughout the day. Qualifications
High school diploma or equivalent
preferred Relevant experience in a fast-paced medical office highly
preferred. Epic experience preferred. Positive, customer-focused
approach, with commitment to providing excellent patient care.
Ability to adapt quickly in a fast-paced environment juggling
multiple competing tasks and demands. Proven ability to work
effectively in a team environment. Excellent verbal communication
skills. Ability to communicate in other languages highly desirable.
Strong computer skills. Solid working knowledge of Microsoft Office
software. Basic working knowledge of medical terminology. Ability
to travel independently to satellite offices with or without
advanced notice. Strong working knowledge of insurance
requirements. We take great care of careers.With locations around
the state, Hartford HealthCare offers exciting opportunities for
career development and growth. Here, you are part of an
organization on the cutting edge - helping to bring new
technologies, breakthrough treatments and community education to
countless men, women and children. We know that a thriving
organization starts with thriving employees-- we provide a
competitive benefits program designed to ensure work/life balance.
Every moment matters. And this is your moment.
Keywords: Hartford HealthCare, Bristol , Patient Service Coordinator - Medical Weight Loss, Healthcare , Bristol, Connecticut
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