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Business Systems Associate - Behavioral Health

Company: Hartford Healthcare
Location: Bristol
Posted on: September 12, 2023

Job Description:

Description Job Schedule: Full Time
Standard Hours: 40
Job Shift: Shift 1
Shift Details:Work where every moment matters.

Every day, over 30,000 Hartford HealthCare employees come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticuts most comprehensive healthcare network.

Rushford Center, one of Connecticuts leading providers of addiction and mental health services, is nationally recognized for delivering outstanding prevention, treatment and recovery programs. We offer a wide range of programs including Acute Care and Evaluation, Residential Addiction Treatment, Individual, Group & Family Therapy, Intensive Outpatient programs and Community Support Programs. Through the passion of our specialists, we continue to treat every patient with care, compassion and respect, while providing affordable and accessible services. Job Summary The DMHAS Data Performance (DDAP) Coordinator utilizes extensive knowledge and insight into the behavioral health network electronic health record (EHR) system and its interfacing throughout the organization to coordinate, monitor, analyze and troubleshoot Rushford data reported through the DDAP database to DMHAS to ensure data quality and accuracy. The incumbent collaborates with DMHAS to ensure reporting meets program requirements, and with IT department and program management in order to ensure quality measures are met. This expertise is used to coordinate EHR system functions to support the quality requirements and reporting set by DMHAS. In addition to the standards set by DMHAS EQMI, this role is vital towards other program-specific DMHAS data quality and fidelity requirements. Job Responsibilities

  • Monitors Rushfords Data quality in DDAP and the EHR system. Runs weekly DDAP and EPIC reports to evaluate Rushford data entry, completion and integrity.
  • Collaborates with BHN IT to monitor and analyze DDAP and Rushfords electronic record. Applies knowledge of EPIC and of the DMHAS quality standards to improve the electronic record transmitted into DDAP. Implements data checking processes to ensure harmonization across both systems.
  • Identifies areas of deficit or needing attention in data content and distributes tasks to program supervisors to manage their program rosters in order to meet Evaluation, Quality Management and Improvement (EQMI) standards. Provides support to program supervisors to complete these tasks including education, reports, and data corrections.
  • Collaborate with DMHAS EQMI Manager in all areas of DDAP reporting to ensure all requested information is provided and transmitted to DMHAS.
  • Participates on project teams and gives guidance at the BHN level to uphold functionality and the DMHAS Evaluation, Quality Management and Improvement (EQMI) measures. Advocates best practices and creates new initiatives to support EQMI goals; serves as a consultant to other BHN entities when necessary.
  • Trains new staff and managers on DDAP system including generating and interpreting a variety of reporting as well as managing error reports to ensure accuracy of data in Rushfords electronic record. Trains staff on the importance of accurate Substance Abuse Treatment Information System (SATIS) and National Outcome Measures (NOMS) documentation documented in DDAP as well as other EQMI measures.
  • Elevates any problems or concerns associated with data reporting to appropriate levels of leadership and works to define corrective action plans.
  • Conducts monthly DDAP meetings with Rushford program managers and directors. Reviews communications from DMHAS, reports on current data, and collaborates to address any internal or DHMAS data issues that arise.
  • Reports fidelity scores and key quality indicators to Rushfords Executive Quality Committee on quarterly basis.
  • Associate Degree in mental health field
  • EHR systems; Knowledge of behavioral health levels of care
  • Knowledge of DDAP system; DMHAS EQMI Measures; EPIC or similar EHR system; Admin knowledge of BH level of care requirements and program interactions is preferred
  • Proficient in Microsoft Word, Microsoft Excel, and proficient in use of personal computer.
  • Ability to multi-task in a fast pace environment. Good interpersonal and written communication skills.
    As a Hartford HealthCare entity, Rushford provides eligible employees with an extensive benefits package consisting of:
    • Medical and dental benefits
    • 401(k) plan with employer match
    • Generous paid time off with accrual starting on the date of hire, including six paid holidays
    • Additional voluntary benefits as well as employee discount programs
      With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.

Keywords: Hartford Healthcare, Bristol , Business Systems Associate - Behavioral Health, Healthcare , Bristol, Connecticut

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