Business Systems Associate - Behavioral Health
Company: Hartford Healthcare
Posted on: September 12, 2023
Description Job Schedule: Full Time
Standard Hours: 40
Job Shift: Shift 1
Shift Details:Work where every moment matters.
Every day, over 30,000 Hartford HealthCare employees come to work
with one thing in common: Pride in what we do, knowing every moment
matters here. We invite you to become part of Connecticuts most
comprehensive healthcare network.
Rushford Center, one of Connecticuts leading providers of addiction
and mental health services, is nationally recognized for delivering
outstanding prevention, treatment and recovery programs. We offer a
wide range of programs including Acute Care and Evaluation,
Residential Addiction Treatment, Individual, Group & Family
Therapy, Intensive Outpatient programs and Community Support
Programs. Through the passion of our specialists, we continue to
treat every patient with care, compassion and respect, while
providing affordable and accessible services. Job Summary The DMHAS
Data Performance (DDAP) Coordinator utilizes extensive knowledge
and insight into the behavioral health network electronic health
record (EHR) system and its interfacing throughout the organization
to coordinate, monitor, analyze and troubleshoot Rushford data
reported through the DDAP database to DMHAS to ensure data quality
and accuracy. The incumbent collaborates with DMHAS to ensure
reporting meets program requirements, and with IT department and
program management in order to ensure quality measures are met.
This expertise is used to coordinate EHR system functions to
support the quality requirements and reporting set by DMHAS. In
addition to the standards set by DMHAS EQMI, this role is vital
towards other program-specific DMHAS data quality and fidelity
requirements. Job Responsibilities
- Monitors Rushfords Data quality in DDAP and the EHR system.
Runs weekly DDAP and EPIC reports to evaluate Rushford data entry,
completion and integrity.
- Collaborates with BHN IT to monitor and analyze DDAP and
Rushfords electronic record. Applies knowledge of EPIC and of the
DMHAS quality standards to improve the electronic record
transmitted into DDAP. Implements data checking processes to ensure
harmonization across both systems.
- Identifies areas of deficit or needing attention in data
content and distributes tasks to program supervisors to manage
their program rosters in order to meet Evaluation, Quality
Management and Improvement (EQMI) standards. Provides support to
program supervisors to complete these tasks including education,
reports, and data corrections.
- Collaborate with DMHAS EQMI Manager in all areas of DDAP
reporting to ensure all requested information is provided and
transmitted to DMHAS.
- Participates on project teams and gives guidance at the BHN
level to uphold functionality and the DMHAS Evaluation, Quality
Management and Improvement (EQMI) measures. Advocates best
practices and creates new initiatives to support EQMI goals; serves
as a consultant to other BHN entities when necessary.
- Trains new staff and managers on DDAP system including
generating and interpreting a variety of reporting as well as
managing error reports to ensure accuracy of data in Rushfords
electronic record. Trains staff on the importance of accurate
Substance Abuse Treatment Information System (SATIS) and National
Outcome Measures (NOMS) documentation documented in DDAP as well as
other EQMI measures.
- Elevates any problems or concerns associated with data
reporting to appropriate levels of leadership and works to define
corrective action plans.
- Conducts monthly DDAP meetings with Rushford program managers
and directors. Reviews communications from DMHAS, reports on
current data, and collaborates to address any internal or DHMAS
data issues that arise.
- Reports fidelity scores and key quality indicators to Rushfords
Executive Quality Committee on quarterly basis.
- Associate Degree in mental health field
- EHR systems; Knowledge of behavioral health levels of care
- Knowledge of DDAP system; DMHAS EQMI Measures; EPIC or similar
EHR system; Admin knowledge of BH level of care requirements and
program interactions is preferred
- Proficient in Microsoft Word, Microsoft Excel, and proficient
in use of personal computer.
- Ability to multi-task in a fast pace environment. Good
interpersonal and written communication skills.
As a Hartford HealthCare entity, Rushford provides eligible
employees with an extensive benefits package consisting of:
- Medical and dental benefits
- 401(k) plan with employer match
- Generous paid time off with accrual starting on the date of
hire, including six paid holidays
- Additional voluntary benefits as well as employee discount
With locations around the state, Hartford HealthCare offers
exciting opportunities for career development and growth. Here, you
are part of an organization on the cutting edge helping to bring
new technologies, breakthrough treatments and community education
to countless men, women and children. We know that a thriving
organization starts with thriving employees- we provide a
competitive benefits program designed to ensure work/life balance.
Every moment matters. And this is your moment.
Keywords: Hartford Healthcare, Bristol , Business Systems Associate - Behavioral Health, Healthcare , Bristol, Connecticut
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